TrueLayer, Europe’s leading Pay by Bank provider, regulated by the FCA and CBI, needed to simplify regulatory reporting across the UK and Ireland. Rapid growth drove the requirement to migrate from manual, spreadsheet-based processes to more efficient solutions.

TrueLayer needed a more advanced and centralised approach to managing complex regulatory reporting requirements.

The Challenge

TrueLayer’s compliance, risk, and finance teams needed to streamline and coordinate regulatory reporting across multiple regimes. Their previous XML/XBRL conversion tool offered only basic functionality, requiring extensive manual input and oversight. To meet scaling demands, they needed a solution to enhance data consistency, reduce manual effort, and improve governance and oversight.

Our Solution

Complyfirst replaced TrueLayer’s manual, spreadsheet-heavy workflows with an AI-powered platform built for scale and control.

Key features included:

• Spreadsheets replaced with a single AI-powered platform
• Real-time validation checks and intelligent variance analysis
• Approval workflows & audit trails for visibility andcompliance.

The Results

The impact of switching to Complyfirst was immediate:

• Reporting effort reduced by 50% - saving TrueLayer hundreds of hours annually
• The DORA Register was successfully submitted, error-free, to the CBI with 24 hours of opening
• TrueLayer gained a single source of truth for data reporting across multiple jurisdictions, enabling robust compliance and governance.

This success was underpinned by Complyfirst’s hands-on support and flexibility throughout implementation.

What's Next

TrueLayer is now exploring new use cases for Complyfirst, including the automation of financial crime, fraud, and AML reporting.