10 Practical Tips for Consumer Duty

The Ultimate FCA Consumer Duty Summary + 10 Practical Tips for Implementation

Fiona Jelly Founder The Financial Conduct Authority's (FCA) new Consumer Duty marks a huge shift in the financial regulatory landscape, ushering in new consumer-centric standards. The duty requires firms to put their customer's needs first and to weave the Consumer Duty into the operational fabric of their...
FCA Capital Adequacy and PS Complaints

Master FCA Capital Adequacy and PS Complaints Returns in 5 Simple Steps

Fiona Jelly Founder Payment companies, your financial year-end is a busy time. And while your finance team is likely helping with financial reporting, FCA reporting is often left until the last minute. This is a risky approach, as the FCA emphasized in their March 2023 Dear CEO Letter that...
FCA Dear CEO Letter

At A Glance: FCA Dear CEO Letter to Payment and E-Money Firms

Fiona Jelly Founder What’s New? On 16 March 2023, the FCA wrote a Dear CEO letter to Payment and e-Money firms highlighting deficiencies and concerns with the sector and the need for firms to take action. "We remain concerned that many payment firms do not have sufficiently robust controls...
Essential FCA Guide

Essential Guide for Payment Companies: UK Regulatory Outlook in 2023 (+ Timeline)

Fiona Jelly Founder It looks like 2023 could be challenging for Payment and e-Money companies. The FCA appears to have made a New Year's resolution to intensify its supervision of the sector and their March 2023 letter “FCA Priorities for Payment Firms” confirmed as much. A new far-reaching Consumer...
FCA Authorisation Tips

5 top tips for successful FCA authorisation for fintech start-ups

Fiona Jelly Founder With limited time, a tight budget and lots of other responsibilities, how in the world will you navigate the FCA’s increasingly complex authorisation process? But you must! However, the stark reality is that in 2022, the FCA authorised 20 Payment and e-Money firms compared with...