10 Practical Tips for Consumer Duty

The Ultimate FCA Consumer Duty Summary + 10 Practical Tips for Implementation

Fiona Jelly Founder The Financial Conduct Authority's (FCA) new Consumer Duty marks a huge shift in the financial regulatory landscape, ushering in new consumer-centric standards. The duty requires firms to put their customer's needs first and to weave the Consumer Duty into the operational fabric of their business.In this blog, we’ll cover the key aspects of the...

FCA Compliance Checklist

Don’t Get Caught Out! Ensure FCA Compliance with Our Ultimate Compliance Checklist (FREE!)

Fiona Jelly Founder UK Payment firms don't get caught out! With 2023 in full swing, it's time to take control of your regulatory obligations and ensure compliance with the Financial Conduct Authority (FCA). We know regulatory compliance can be a real headache, but with a structured approach, you can improve compliance, reduce costs, and say goodbye to...

10 Mistakes on FCA Reports

10 Mistakes Payment Companies Make When Preparing FCA Reports (And How to Avoid Them!)

Fiona Jelly Founder Effective reporting to the FCA is essential for Payment and e-Money Companies, but time and again they end up making the same mistakes. They may be confused about reporting requirements and legal terminology. Or perhaps they’ve hard-coded bad logic into their internal spreadsheets. To top it off, they’re often hampered by a lack of time...

FCA Capital Adequacy and PS Complaints

Master FCA Capital Adequacy and PS Complaints Returns in 5 Simple Steps

Fiona Jelly Founder Payment companies, your financial year-end is a busy time. And while your finance team is likely helping with financial reporting, FCA reporting is often left until the last minute. This is a risky approach, as the FCA emphasized in their March 2023 Dear CEO Letter that regulatory reporting is a priority for 2023 and that they’ll...

FCA Dear CEO Letter

At A Glance: FCA Dear CEO Letter to Payment and E-Money Firms

Fiona Jelly Founder What’s New? On 16 March 2023, the FCA wrote a Dear CEO letter to Payment and e-Money firms highlighting deficiencies and concerns with the sector and the need for firms to take action. "We remain concerned that many payment firms do not have sufficiently robust controls and... that presents an unacceptable risk of harm to their...

Essential FCA Guide

Essential Guide for Payment Companies: UK Regulatory Outlook in 2023 (+ Timeline)

Fiona Jelly Founder It looks like 2023 could be challenging for Payment and e-Money companies. The FCA appears to have made a New Year's resolution to intensify its supervision of the sector and their March 2023 letter “FCA Priorities for Payment Firms” confirmed as much. A new far-reaching Consumer Duty is on the horizon and the Payment Services Regulator's...

FCA Authorisation Tips

5 top tips for successful FCA authorisation for fintech start-ups

Fiona Jelly Founder With limited time, a tight budget and lots of other responsibilities, how in the world will you navigate the FCA’s increasingly complex authorisation process? But you must! However, the stark reality is that in 2022, the FCA authorised 20 Payment and e-Money firms compared with 71 firms in 2021. A major factor is the FCA’s...